Skip to main content
Add a Help Scout Connector
Niamh McGlade avatar
Written by Niamh McGlade
Updated over 2 weeks ago

Connectors are the tools from which you collect the specific data points you want to display in a widget. As long as you have an account with the tool you want to connect with, you can sync this data into Hurree.

Connecting the Help Scout Connector in Hurree

1. Navigate to the Add Widget Button

  • Log in to your Hurree account.

  • On your dashboard, click the + Add Widget button located at the top right corner.

2. Select the Help Scout Connector

  • On the next screen, you will see a full list of available connectors.

  • Locate the Help Scout card and click the connect icon.

3. Initiate the Connection

  • A pop-up will appear for the Help Scout connector.

  • Click Connect at the bottom of the pop-up to start the connection process.

4. Log In and Approve the Connection

  • After clicking Connect, you will be redirected to the Help Scout Authentication screen.

  • Log in to your Help Scout account and approve the connection to sync your data with Hurree.

5. Confirm the Connection

  • Once successfully connected, the Help Scout card will change from Connect to Disconnect, indicating the integration is active.

Screenshot 2024-04-05 at 11.27.15.png

6. Disconnecting a Connector (Optional)

  • If you wish to disconnect the Help Scout connector in the future, go to your Account Settings.

  • Navigate to the Connectors tab and select Disconnect on the Help Scout card.

By following these steps, you will successfully connect your Help Scout account to Hurree and begin using your support data within widgets.

Did this answer your question?