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Add a Zendesk Connector
Niamh McGlade avatar
Written by Niamh McGlade
Updated over 2 weeks ago

Connectors are the tools for collecting the specific data points you want to display within a widget. As long as you have an account with the tool you want to connect with, you can sync this data into Hurree.

Connecting the Zendesk Connector in Hurree

1. Access the Connectors Tab

  • Log in to your Hurree account.

  • Navigate to the Connectors tab, located in the bottom left-hand side panel of the platform.

2. Select the Zendesk Connector

  • Click on the Zendesk Connector option to begin the connection process.

3. Input Your Zendesk Subdomain

  • A pop-up will appear asking you to input your Zendesk Subdomain.

  • Your Subdomain is the part of your Zendesk URL before “.zendesk.com”.

    • For example, if your Zendesk URL is yourcompany.zendesk.com, your Subdomain is yourcompany.

4. Copy and Paste Your Subdomain

  • Copy your Zendesk Subdomain.

  • Paste it into the designated box within the Hurree platform.

  • Click Send to connect.

5. Confirm the Connection

  • Once successfully connected, the Zendesk card will change from Connect to Disconnect, indicating the connection is active.

6. Disconnecting a Connector

  • If you wish to disconnect the Zendesk connector in the future, go to your Account Settings.

  • Find the Connectors tab and select the option to Disconnect the Zendesk integration.

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