Hurree Academy

Understanding Twitter Errors

Niamh McGlade
Niamh McGlade
  • Updated

Below you will find an explanation for errors you may encounter on your Twitter widgets. These errors are uncommon and if you see an error that is not detailed below please get in touch with a member of our team.

 

Something is wrong on Twitter's end

Explanation: In some instances, a third-party tool will experience issues within its own system which is out of our control.

How to solve: These outages usually don’t last long so we recommend waiting a short time and then trying again. If you are experiencing this error for a prolonged period of time please get in touch with our support team.

 

Your resource has not been found

Explanation: Unfortunately the resource you are trying to access using Hurree can not be found. This may be a result of a tweet being deleted or removed from your account.

How to Solve: If you see this error we recommend checking the associated Twitter account to ensure that the resource you are trying to receive data from hasn’t since been deleted or archived.

 

You don’t have authorisation to access this resource

Explanation: In order to connect to Hurree successfully you must have full access to your Twitter account. You do not have the necessary permissions to access this resource.

How to solve: You will need to contact the admin of your Twitter account and ask them to update your permissions.

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