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Understanding Twitter Ads Errors in Hurree

Troubleshoot Twitter Ads integration errors in Hurree. Not for general Twitter Ads issues.

Niamh McGlade avatar
Written by Niamh McGlade
Updated over a week ago

Here's an explanation of potential errors you might encounter with your Twitter Ads widgets. These errors are rare; if you experience a mistake not mentioned here, please get in touch with our team for assistance.

Unfortunately, the resource you are looking for has not been found.

Explanation: Unfortunately, the resource (i.e., tweet, media, or campaign) you are trying to access using Hurree won't be found. This may be a result of this resource being deleted or removed from your account.

How to Solve: If you encounter this error, we recommend checking the associated Twitter Ads account to ensure that the resource you are trying to retrieve data from has not been deleted or archived since then.

Something is wrong on Twitter Ads' end.

Explanation: In some instances, a third-party tool may experience issues within its system, which is beyond our control.

How to solve: These outages usually don't last long, so we recommend waiting a short time and then trying again. If you are having this error for an extended period, please don't hesitate to get in touch with our support team.

Twitter Ads internal server error

Explanation: In some instances, the Twitter Ads internal server will experience an error, which means that Hurree can't fetch the data you requested at that specific time.

How to solve: These kinds of errors are not uncommon, and unfortunately, they are out of our control. The only way to resolve this issue is to wait until you reencounter the same error. Contact Hurree support.

You don't have authorisation to access this resource

Explanation: To connect to Hurree successfully, you must have full access to your Twitter Ads account. You do not have the necessary permissions to access this resource.

To resolve this issue, contact the administrator of your Twitter Ads account and request that they update your permissions.

⚠️ Note: This article is intended only for Hurree users troubleshooting Twitter Ads Widget errors within the Hurree platform. If you're seeing Twitter Ads errors outside of Hurree, please visit Twitter Ads Help for assistance.

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