If you're experiencing issues with your MailerLite Widgets, this guide explains the most common errors and how to resolve them. Each error name below matches the message you'll see in Hurree. If you encounter an error that isn't covered below, please contact our support team for assistance.
Your API token is invalid.
Explanation: MailerLite uses an API token to verify your identity, and if the token has expired, been revoked, or regenerated, your Widgets will stop retrieving data.
How to solve: Reconnect your MailerLite account via Hurree to restore access. Reconnecting re-establishes the connection with a valid API token, and your Widgets should begin retrieving data again. If the issue continues after reconnecting, please contact our support team for assistance.
You do not have permission to perform this action.
Explanation: You don't have permission to perform this action in MailerLite. This can occur if your user role has changed, access has been restricted, or you have not been granted the appropriate level of access within MailerLite.
How to solve: Check that your MailerLite account has the necessary access rights, or contact your administrator and ask them to review your permissions. Once the required access has been granted, refresh your connection and try retrieving the data again.
The requested resource could not be found.
Explanation: The requested MailerLite resource could not be found. This may occur if a campaign, subscriber group, form, or other resource has been deleted, or if the reference is incorrect.
How to solve: Review the relevant MailerLite account and verify that the resource still exists. If it has been removed, you may need to update your Widget settings or select an alternative data source.
Some of the data provided failed validation.
Explanation: Some of the data provided with this request failed validation, meaning MailerLite could not process it as expected.
How to solve: Check that all fields in your integration settings are correctly filled in and try again. If the issue persists, please contact our support team.
You've reached the MailerLite API limit.
Explanation: MailerLite limits the number of requests allowed within a given time window, and if your connected Widgets pull data at a high frequency, this limit may occasionally be reached.
How to solve: Wait a moment before trying again; your access will resume automatically once the rate limit window resets. If you are consistently hitting this limit, please contact our support team so we can review your Connector configuration.
MailerLite internal server error
Explanation: An unexpected error occurred on MailerLite's servers. This is not caused by any action on your part, and as the issue originates within MailerLite's infrastructure, it is outside of our control.
How to solve: Internal server errors are typically temporary and often resolve automatically. Wait a moment and try again, or check your Widget after the next scheduled sync period. If the error persists after multiple sync attempts, please contact our support team for assistance.
MailerLite is temporarily unavailable.
Explanation: MailerLite is currently unavailable due to a temporary service disruption or maintenance on their platform.
How to solve: Wait a few minutes before trying again. Temporary outages are usually resolved automatically by MailerLite. If the issue persists for an extended period, please contact our support team.
Other Server Errors
Explanation: You may occasionally see 408: Request Timeout, 502: Bad Gateway, or 504: Gateway Timeout. These all indicate that MailerLite's servers were slow to respond or encountered an issue while processing your request, such as an internal server error. They originate on MailerLite's side and are outside of our control.
How to solve: Wait a moment and try again. These errors are typically temporary and resolve automatically. If any of them persist after multiple sync attempts, please contact our support team.
Other Request Errors
Explanation: You may occasionally see a 400: Bad Request or a 405: Method Not Allowed response. These indicate that one or more elements of the request sent to MailerLite were invalid or incorrectly formatted; they are typically handled automatically and are rarely caused by anything on your side.
How to solve: Review your integration settings for any incorrect entries and try again. If either of these errors persists, please contact our support team with the error name you're seeing, and we'll investigate.
⚠️ Note: This article is intended only for Hurree users troubleshooting MailerLite Widget errors within the Hurree platform. If you're seeing MailerLite errors outside of Hurree, please visit MailerLite's Help Center.