Understanding SE Ranking Errors in Hurree

If you're experiencing issues with your SE Ranking widgets, this guide explains the most common errors and how to resolve them. Each error below matches the message you'll see in Hurree.

If you encounter an error that isn't covered below, please contact our support team for assistance.

Explanation: Your SE Ranking licence has expired, so API access to your data is no longer permitted. Until the licence is renewed, your widgets will not be able to retrieve updated data.

How to solve: Renew your subscription in your SE Ranking account settings, then reconnect your SE Ranking account via Hurree to restore access. If the issue continues after renewing and reconnecting, please contact our support team for assistance.

Explanation: The data source referenced in this request is not valid or could not be found. This may occur if a project, website, or keyword group has been deleted or renamed within SE Ranking, or if the reference is incorrect.

How to solve: Review the relevant SE Ranking account and verify that the data source still exists. If it has been removed, you may need to update your widget settings or select an alternative data source.

Explanation: SE Ranking restricts the number of requests allowed within a given time window, and if your connected widgets are pulling data at a high frequency, this limit may occasionally be reached.

How to solve: Wait a moment before trying again; your access will resume automatically once the rate limit window resets. If you are consistently hitting this limit, please contact our support team so we can review your connector configuration.

Explanation: An unexpected error occurred on SE Ranking's servers. This is not caused by any action on your part, and as the issue originates within SE Ranking's infrastructure, it is outside of our control.

How to solve: Internal server errors are typically temporary and often resolve automatically. Wait a moment and try again, or check your widget after the next scheduled sync period. If the error persists after multiple sync attempts, please contact our support team for assistance.

Explanation: SE Ranking is currently busy and unable to process your request, usually due to high demand or a temporary service disruption on their platform.

How to solve: Wait a few minutes before trying again. Temporary outages are usually resolved automatically by SE Ranking. If the issue persists for an extended period, please contact our support team.

Explanation: You may occasionally see 400: Bad Request, 405: Method Not Supported, or 406: Not Acceptable. These indicate that something about the request sent to SE Ranking was invalid, incorrectly formatted, or could not be returned in the expected format; they are typically handled automatically and are rarely caused by anything on your side.

How to solve: Review your integration settings for any incorrect entries and try again. If any of these errors persist, please contact our support team with the error name you're seeing, and we'll investigate.

If you've completed the troubleshooting steps above and are still experiencing issues with your SE Ranking widgets, our support team is here to help. Share the error message you're seeing along with any relevant details, and we'll work with you to identify and resolve the issue as quickly as possible.