Here's an explanation of potential errors you might encounter with your X Ads widgets. These errors are rare; if you experience a mistake not mentioned here, please get in touch with our team for assistance.

Explanation: Unfortunately, the resource (i.e., post, media, or campaign) you are trying to access using Hurree won't be found. This may be a result of this resource being deleted or removed from your account.

How to Solve: Review the relevant X Ads account and confirm that the campaign or advertising asset still exists and remains active. If the resource has been deleted or archived, you may need to update your widget settings or select a different data source.

Explanation: Occasionally, X Ads may experience temporary service interruptions, API outages, or platform-related issues that affect third-party integrations. These issues originate within X Ads and are outside of our control.

How to solve: These outages usually don't last long, so we recommend waiting a short time and then trying again. If you are having this error for an extended period, please don't hesitate to get in touch with our support team.

Explanation: In some instances, the X Ads internal server will experience an error, which means that Hurree can't fetch the data you requested at that specific time.

How to solve: These kinds of errors are not uncommon, and unfortunately, they are out of our control. The only way to resolve this issue is to wait until you reencounter the same error. Contact Hurree support.

Explanation: To connect to Hurree successfully, you must have full access to your X Ads account. You do not have the necessary permissions to access this resource.

To resolve this issue, contact the administrator of your X Ads account and request that they update your permissions.