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My Account Won't Connect To Any Google Connectors

Written by Niamh McGlade

Connector FAQ's:

What is a Connector?

Why won't my Connectors connect to Hurree?

Can I link multiple Connector accounts to Hurree?

My account won't connect to any Google Connectors

Can't connect your Instagram account to Hurree

Why am I not seeing my data from Harvest?

Why can't I connect to a Connector due to Admin rights?

Resolving Google Analytics & Google Ads Connection Issues

1. Understanding the issue

  • Some users may experience difficulty connecting Hurree with Google Analytics and Google Ads.

  • This often occurs because of a prior connection to the same Google Account from a previous trial or canceled subscription. Google remembers the old authorization, which blocks the new connection from completing.

2. Do not disconnect your existing Connectors

⚠️ Please do not disconnect any Google Connectors that are already connected. Disconnecting a Connector will break every Widget built on it, those Widgets lose their connection to your data and will need to be deleted and re-added.

Instead, Hurree lets you connect multiple accounts to the same Connector. You can add a fresh Google connection alongside an existing one from the Accounts tab on the Connector, without touching anything already in place.

3. Updating Google account preferences

The fix happens on Google's side, by clearing the old authorization:

  • Navigate to Manage your Google Account by clicking your Google icon (initial/image) in the top right corner of your Google homepage.

  • Click the Data & Privacy tab on the left-hand menu.

  • Scroll down to Data from apps and services you use.

  • Click Third-party apps with account access.

  • Locate Hurree Analytics in this Section.

  • Click Hurree Analytics and select Remove Access.

Help_Centre_Google_Account_image_.png

4. Reconnecting Google analytics and Google ads

  • Return to your Hurree account.

  • Navigate to the Connectors page.

  • Connect Google Analytics and Google Ads. If a previous connection already exists on your account, add the new connection from the Accounts tab rather than disconnecting the old one.

  • Google will reauthenticate the Access, allowing a successful connection between Hurree and Google Services.

The same steps apply to all of Hurree's Google Connectors: Google Analytics, Google Ads, Google Search Console, Google Sheets, Google AdSense, and Google My Business.

5. Troubleshooting & Support

  • Your Google Analytics and Google Ads should now connect successfully.

  • If you are still experiencing issues, please get in touch with our support team at [email protected].

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