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Why can’t I see my Scheduled Snapshot straight away?

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Written by Shauna Doherty

If you've just created a Scheduled Snapshot and it isn't showing in Snapshot History yet, that's completely normal; it hasn't gone missing.

Scheduled Snapshots are designed to appear in Snapshot History once they've been sent. So if you've scheduled a Snapshot for a future date or time, it won't show up in the history list until that time arrives.

What to check

If you cannot see your Scheduled Snapshot immediately after creating it, check:

  • The date and time the Snapshot is scheduled to send

  • The recipient details entered when setting it up

  • Whether the Snapshot has already been sent

  • Your Snapshot History after the scheduled send time has passed

Once the Scheduled Snapshot has been sent, it should appear in Snapshot History, where you can review and manage it.

What to do if the Scheduled Snapshot still doesn't appear

If your Scheduled Snapshot has already been sent but still does not appear, contact Hurree support and include the Dashboard name, Snapshot name, scheduled send time, and recipient details.

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