Hurree Academy

Understanding WooCommerce Errors

Niamh McGlade
Niamh McGlade
  • Updated

Below you will find an explanation for errors you may encounter on your WooCommerce widgets. These errors are uncommon and if you see an error that is not detailed below please get in touch with a member of our team.


Authentication or Permission error

Explanation: In order to connect your WooCommerce store you will need to Generate an API key and input these details into Hurree. Your API key can be generated within your WooCommerce platform but this can be difficult to find and if not added correctly you will see this error message.

How to solve: You will need to disconnect and reconnect your WooCommerce Connector and ensure you are adding the correct details from your account. For more detail on where to find this information and how to connect your WooCommerce store to Hurree please read our Help Centre article here. 


The Resource you’ve requested doesn’t exist or can’t be found

Explanation: Unfortunately the resource you are trying to access using Hurree can not be found. This may be a result of a tweet being deleted or removed from your account.

How to Solve: If you see this error we recommend checking the associated WooCommerce account to ensure that the resource you are trying to receive data from hasn’t since been deleted or archived.


Woo Commerce Internal Server Error

Explanation: In some instances, WooCommerce’s internal server will experience an error which means that Hurree can’t fetch the data you have requested at that specific time.

How to solve: It’s not uncommon for these kinds of errors to occur and unfortunately they are out of our control. The only way to resolve this issue is to wait until the next sync period. If you still are seeing the same error even after the next sync period, please contact Hurree support.

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